QUALITY POLICY STATEMENT 

   

Vired Studio recognises the importance that the quality of our service must be the future of our business. This is achieved through the implementation of the Vired Studio Quality Management  System (QMS), which is based upon the requirements of BS EN ISO 9001:2000. At this stage, the QMS does not comply with ISO9001 but is similar in its approach. 

    

The aim of our quality management system is to ensure that:

•  We deliver a quality service to maintain excellent customer relations.
•  Customer satisfaction remains inherent to our business.
•  Our customer’s requirements have been fully understood and met.
•  All work is carried out consistently to a defined standard.
•  We have the skills and resources to fulfil our customer requirements.
•  Our staff are fully trained and involved in quality improvement.
•  We strive to continuously improve our systems and procedures.
•  We only use services that meet our own quality assurance standards.
•  A professional approach to customer interface is always maintained.
•  Any complaints are dealt with efficiently and within an acceptable time period.

      

Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow, and long into the future.

From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business, it’s the VIRED STUDIO reputation.

The Company looks to improve the service it provides by ensuring regular reviews of its Quality Management System and by setting specific quality objectives. 

It is the responsibility of every employee to comply with the requirements of the Quality Management System and to improve its effectiveness.

The Company ensures that the staff have the necessary expertise and experience to achieve this, through its staff development programme. 

Commitment to this policy is fundamental to the Company's business and its continued success. Specific quality objectives are set on an annual basis, and all involved in the company will strive to achieve the goals and targets set